Joelenemills.com bsuite.joelenemills.com www.thevirtualstudio.ca Joelenemillsphotography.ca Terms and Conditions:
All programs, memberships, and one-on-one packages: I hope that you are 100% satisfied with your purchase. I greatly appreciate your business. However, due to the nature of the masterclasses, services, and memberships no refunds will be issued, no matter the point in the process.
Coaching Packages: I do not offer refunds or cancellations. Due to the nature of the programs and services, no refunds will be issued, no matter the point in the process. Information products, masterclasses, and courses: Because all products, courses and masterclasses are accessible and downloadable immediately after purchase, refunds and cancellations are not offered. I reserve the right to refuse service to anyone at any time. This includes free offers, programs, mailing lists, and all social platform groups should you not comply with the terms and conditions. Payment Plans: Payment plans will not extend past the agreed duration of time. Completion of the payment plan is required within the time limit agreed upon. You, the customer/client, are responsible for updating your payment information to keep your payment plan current and up to date. Failure to make your agreed payment may result in further legal action. Upon a payment failure, you will receive an email from my payment processor alerting you of the occurrence. You will also receive an email, asking you to update your card details. If a response is not received and/or the next payment fails again, I may attempt to message you via social media messaging as I am aware emails can get lost or put in the wrong folder. If reaching you is still unsuccessful, your access to any memberships, programs, masterclasses, or courses will be terminated. Should the cost of the membership have gone up, your entry price point will no longer be valid, should you want to rejoin the membership. The Members Suite: The Members Suite, including but not limited to: The Executive Suite, The Business Suite, and The Virtual Studio, including all masterclasses within the site, is a membership for paid members only. You can cancel your membership at any time. For monthly subscribers – your membership will terminate at the end of the month it is cancelled. For yearly members – your membership will terminate at the end of your plan year. No refunds. No exceptions. The idea to Income Coaching and Masterclasses: The Idea to Income program and all other masterclasses, courses, and programs offered and sold by Joelene Mills is NOT a membership plan. You agree to pay the full price or an agreed payment plan for access. No refunds will be issued, no matter the point in the process. Payment Failure: It is the responsibility of you, the customer/client to maintain updated card information, to ensure payments are made on the agreed time. Payment failure will result in email reminders from my payment processing software and myself, Joelene Mills. If your payment method is not updated, after three consecutive reminders and with no response or communication between you and myself, Joelene Mills, you will lose all access to any purchased content, future added content, and any and all bonus material that has been given to you without warning. You will also lose access to any online community associated with your enrollment. Future purchases from JoeleneMills.com may be limited and possibly denied. Failure to make your agreed payment may result in further legal action. Rights for Termination:
- Payment interruptions
- Harassment of Joelene and/or other coaches and trainers representing
- Harassment of other members/customers and/or users of JoeleneMills.com and all affiliate memberships
- Disrespect to Joelene Mills, affiliates, and/or all members, clients, and customers.
- Discriminatory behaviour towards Joelene Mills, affiliates, and/or all members, clients, and customers.
- Inappropriate conduct or representation of yourself
- Any other reason at my discretion